Imprint & Privacy Policy

Legal notice

Responsible for website content

BikeOps
Carrer de Bartomeu Xamena 1, Primero A
Palma, PM, 07610
Spain

Liability for content

The contents of this website have been prepared with due care. However, no guarantee is given for the accuracy, completeness or currentness of the information provided.

Liability for external links

This website may contain links to external third-party websites. We have no influence over the content of those websites and accept no liability for such external content. The respective provider or operator is always responsible for the contents of linked pages.

Copyright

All texts, images and other content on this website are subject to applicable intellectual property and copyright law. Any reproduction, editing, distribution or use beyond the limits of copyright law requires prior written consent, unless otherwise permitted by law.

Privacy policy

Last updated: March 23, 2026

1. Controller

The controller responsible for data processing on this website is:

BikeOps
Carrer de Bartomeu Xamena 1, Primero A
Palma, PM, 07610
Spain
Email: hello@bikeops.es
Phone: +34 603 132 303

2. General information

We take the protection of your personal data seriously. This privacy policy explains what personal data may be processed when you visit this website or contact us, and for what purposes.

3. No cookies, no tracking, no analytics

This website does not use cookies for tracking or analytics purposes.

• No analytics tools are used.
• No advertising trackers are used.
• No profiling takes place.
• No user accounts are provided.
• No embedded marketing pixels are used.

4. Server log data

When you access this website, technical information may be processed automatically by the hosting infrastructure in order to deliver the website securely and reliably. This may include IP address, date and time of access, requested file, user agent, referrer and similar technical connection data.

This processing is necessary to ensure the operation, security and stability of the website.

Legal basis: Art. 6(1)(f) GDPR.

5. Contact by email, phone or WhatsApp

If you contact us by email, phone or WhatsApp, we process the data you provide to handle your inquiry. This may include your name, email address, phone number and the content of your message.

Legal basis:

• Art. 6(1)(b) GDPR, where your inquiry relates to pre-contractual communication or a requested service
• Art. 6(1)(f) GDPR, our legitimate interest in handling communication and inquiries efficiently

6. WhatsApp communication

If you contact us via WhatsApp, your data may be processed by WhatsApp / Meta as an independent provider. We have no full control over data processing carried out by WhatsApp. You should only use WhatsApp if you are comfortable with this additional processing.

7. Recipients of personal data

We do not sell, rent or share your personal data for marketing purposes. Personal data may be disclosed only where required for technical operation, legal compliance or communication handling, for example to hosting providers or communication service providers.

8. Data retention

We retain personal data only for as long as necessary to process your inquiry, continue communication with you, or comply with applicable legal obligations. Data that is no longer needed will be deleted, unless statutory retention obligations require longer storage.

9. Your rights under the GDPR

Subject to the applicable legal requirements, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object to processing
• Right to data portability
• Right to withdraw consent, where processing is based on consent

To exercise your rights, contact us at hello@bikeops.es.

10. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority, in particular in the EU member state of your habitual residence, place of work or place of the alleged infringement.

In Spain, the competent authority is the Agencia Española de Protección de Datos (AEPD).

11. Obligation to provide data

There is no legal or contractual obligation to provide personal data when visiting this website. However, if you contact us, we will need the information necessary to respond to your inquiry.

12. No automated decision-making

No automated decision-making or profiling within the meaning of Art. 22 GDPR takes place.

13. Changes to this privacy policy

We may update this privacy policy where necessary to reflect legal, technical or operational changes. The current version published on this page applies.